DataPay Brand
Privacy Policy

Last updated: September 10, 2025

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

1. Information We Collect

We collect several different types of information for various purposes to provide and improve our Service to you. This may include:

  • Personal Identification Information: Name, email address, and phone number (optional).
  • Transaction Information: Details of the services you purchase, including transaction IDs, amounts, and the identifiers you provide (e.g., phone numbers, meter numbers).
  • Usage Data: We may collect information on how the Service is accessed and used. This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, etc.

2. How We Use Your Information

We use the collected data for various purposes:

  • To provide and maintain our Service.
  • To manage your account and your transactions.
  • To notify you about changes to our Service.
  • To provide customer support.
  • For transaction verification and fraud prevention.

Disclaimer: Our platform is an automation tool for bill payments and is not a financial institution. The data collected is solely for the purpose of facilitating and recording your transactions through third-party vendors.

3. Data Storage and Security

The security of your data is important to us. We store your personal information and transaction history securely in our database. We use industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

4. Disclosure of Data

We will not share your personal data with third parties except in the following cases:

  • To Service Providers: To facilitate a transaction, we must send necessary information (e.g., phone number, amount) to our third-party payment processing partners.
  • For Legal Requirements: We may disclose your Personal Data in the good faith belief that such action is necessary to comply with a legal obligation.

5. Your Data Protection Rights

You have the right to access, update, or delete the information we have on you. You can access and update your account information through your dashboard. If you wish to delete your account, please contact us.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us through the support channels available on our website.